Effective Date: 22 June 2026
Last Updated: 12 July 2026
Welcome to Grainoxy.com (“Website”), operated by Grainoxy Naturals Private Limited (“Grainoxy”, “Company”, “we”, “our”, or “us”). By accessing or using this Website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of the Website.
1. About Us
Grainoxy Naturals Private Limited is an Indian food processing company engaged in the manufacturing, marketing, export, and distribution of clean-label superfoods, healthy foods, functional nutrition products, and related agricultural products.
2. Acceptance of Terms
By accessing this Website, creating an account, placing an order, submitting an enquiry, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and any other policies published on this Website.
3. Eligibility
You must be at least 18 years of age or have the legal capacity to enter into binding agreements under the applicable laws of your jurisdiction.
4. Products & Services
Grainoxy offers products and services including, but not limited to:
- Superfoods
- Healthy Foods
- Honey
- Ghee
- Cold-Pressed Oils
- Pulses
- Tea
- Spices
- Moringa Products
- Stevia Products
- Nutritional Foods
- Export Supply
- Private Label Manufacturing
- White Label Manufacturing
- OEM Manufacturing
- Retail Supply
- Wholesale Distribution
- Franchise Opportunities
- Business Partnerships
Product availability may vary by country, region, season, inventory, or regulatory requirements.
5. Product Information
We strive to ensure that product descriptions, nutritional information, images, specifications, pricing, and availability are accurate. However:
- Product images are for illustration purposes only.
- Packaging may change without prior notice.
- Product colours and appearance may vary naturally.
- Nutritional values may vary slightly due to agricultural conditions.
Grainoxy reserves the right to correct errors or update information at any time.
6. Orders
Submission of an order does not guarantee acceptance.
We reserve the right to:
- Accept or reject any order
- Limit quantities
- Cancel suspected fraudulent orders
- Verify customer information before dispatch
- Refuse service where required by law
7. Pricing
Unless otherwise stated:
- Prices are displayed exclusive of applicable taxes.
- International customers are responsible for customs duties, import taxes, VAT, GST, brokerage fees, and local regulatory charges applicable in their country.
- Prices may change without prior notice.
8. Payments
Payments may be processed through authorized third-party payment providers.
Grainoxy does not store complete debit card, credit card, banking, or payment credentials.
Orders may only be processed after successful payment authorization unless otherwise agreed under business contracts.
9. Shipping & Delivery
Delivery timelines are estimates only.
Actual delivery may vary due to:
- Weather conditions
- Customs clearance
- Government regulations
- Transportation delays
- Force majeure events
Risk in the products may transfer according to the applicable shipping terms or commercial agreement.
10. International Orders
Customers are responsible for ensuring that imported products comply with the laws and regulations of their destination country.
Import licenses, customs documentation, permits, quarantine approvals, or regulatory clearances remain the responsibility of the buyer unless otherwise agreed in writing.
11. Business Enquiries
Grainoxy welcomes enquiries relating to:
- Distribution
- Dealership
- Franchise
- Export
- Import
- Institutional Supply
- Modern Retail
- White Label Manufacturing
- Private Label Manufacturing
- OEM Partnerships
Submission of an enquiry does not create any legal partnership, distributorship, franchise, agency, or exclusive rights unless a written agreement is executed.
12. Intellectual Property
All content available on this Website, including:
- Grainoxy® trademarks
- Logos
- Brand identity
- Product names
- Images
- Videos
- Graphics
- Product catalogues
- Documents
- Articles
- Website design
- Software
- Source code
is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission from Grainoxy.
13. User Conduct
Users agree not to:
- Violate any applicable law
- Upload malicious software
- Attempt unauthorized access
- Misrepresent identity
- Interfere with website security
- Copy website content without permission
- Use the Website for unlawful purposes
- Submit false information
14. Health & Nutrition Information
The nutritional information, recipes, wellness articles, and educational materials available on this Website are provided solely for general informational purposes.
They are not intended to diagnose, treat, cure, or prevent any disease, nor should they replace professional medical advice.
Always consult a qualified healthcare professional before making dietary or health-related decisions.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Grainoxy shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:
- Website usage
- Product availability
- Delivery delays
- Technical interruptions
- Third-party services
- Business interruption
- Loss of profits
- Loss of data
Our total liability shall not exceed the amount paid by the customer for the relevant order, where permitted by law.
16. Third-Party Services
Our Website may integrate with or link to third-party services including payment gateways, logistics providers, social media platforms, analytics providers, and external websites.
Grainoxy is not responsible for the content, security, privacy practices, or policies of third-party websites or services.
17. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
18. Force Majeure
Grainoxy shall not be responsible for delays or failures resulting from events beyond reasonable control, including natural disasters, pandemics, government actions, labour disputes, war, cyber incidents, transportation disruptions, or supplier failures.
19. Suspension or Termination
We reserve the right to suspend or terminate access to our Website without prior notice if we reasonably believe that a user has violated these Terms, applicable laws, or engaged in fraudulent or harmful activities.
20. Changes to These Terms
Grainoxy reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the revised Terms.
21. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Madhya Pradesh, India, unless otherwise required by applicable law.
22. Contact Information
For questions regarding these Terms & Conditions, please contact:
Grainoxy Naturals Private Limited
Website: https://www.grainoxy.com
Email: info@grainoxy.com (Update if different)
Business Enquiries: business@grainoxy.com (Update if different)
Agreement
By accessing or using Grainoxy.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these Terms, please refrain from using our Website or services.
Thank you for choosing Grainoxy®—bringing clean-label nutrition From Gaon to Global.