Effective Date: 22 June 2026
Last Updated: 12 July 2026

Welcome to Grainoxy.com, operated by Grainoxy Naturals Private Limited (“Grainoxy”, “Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information while providing a secure, transparent, and trustworthy experience.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, purchase products, request information, register for newsletters, apply for distributorship or franchise opportunities, submit export inquiries, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Grainoxy

Grainoxy Naturals Private Limited is an Indian food processing company dedicated to producing premium clean-label superfoods, healthy foods, and value-added agricultural products. Our products include traditional Indian superfoods, healthy staples, honey, spices, edible oils, tea, moringa, stevia products, and other nutritional foods for domestic and international markets.

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

Name
Company Name
Email Address
Phone Number
Billing Address
Shipping Address
Country
State
Postal Code

Business Information

If you are a distributor, importer, exporter, retailer, franchise partner, investor, or institutional buyer, we may collect:

Business Name
Business Registration Details
GST/VAT Number
Import License Information
Country of Operation
Website
Purchase Requirements

Payment Information

Payments may be processed through trusted third-party payment gateways. Grainoxy does not store complete debit card, credit card, or banking credentials on its own servers.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP Address
Browser Type
Device Type
Operating System
Referral Source
Pages Visited
Time Spent on Website
Geographic Region
Language Preferences

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance and user experience.

Cookies help us:

Remember your preferences
Improve website speed
Understand visitor behaviour
Measure marketing performance
Personalize website content

You may disable cookies through your browser settings, although certain website features may not function correctly.

5. Analytics & Marketing Technologies

Our website may use:

Google Analytics
Google Search Console
Google Ads
Meta Pixel
LinkedIn Insight Tag
Microsoft Clarity
WooCommerce Analytics

These technologies help us understand website traffic, improve performance, measure advertising effectiveness, and deliver relevant content.

6. How We Use Your Information

Your information may be used to:

Process orders
Deliver products
Respond to inquiries
Provide customer support
Improve our products and services
Send order updates
Verify business inquiries
Process distributor applications
Evaluate franchise requests
Handle export inquiries
Provide investor information
Prevent fraud
Improve website security
Comply with legal obligations

7. Newsletter & Marketing

If you voluntarily subscribe, we may send:

Product launches
Company updates
Export opportunities
Healthy living content
Recipes
Promotional offers
Event invitations

You may unsubscribe at any time using the unsubscribe link included in our communications.

8. International Users

Grainoxy serves customers and business partners worldwide.

If you access our website from outside India, you understand that your information may be processed or stored in India or other jurisdictions where our service providers operate.

9. Data Sharing

We do not sell your personal information.

We may share information only when necessary with:

Payment processors
Shipping partners
Courier companies
Cloud hosting providers
Website service providers
Marketing platforms
Government authorities where legally required

All third parties are expected to maintain appropriate security measures.

10. Data Security

We implement commercially reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, misuse, alteration, or disclosure.

Although no internet transmission or electronic storage method is completely secure, we continuously work to protect your information using industry-standard practices.

11. Data Retention

We retain personal information only for as long as necessary to:

Fulfil contractual obligations
Provide customer service
Meet legal and regulatory requirements
Resolve disputes
Maintain business records

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw marketing consent
Object to certain processing activities
Request data portability where applicable

To exercise these rights, please contact us using the details below.

13. GDPR Notice

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, we process your personal information only where there is an appropriate legal basis, such as:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

14. CCPA Notice

If you are a California resident, you may have rights under applicable California privacy laws, including the right to know what personal information is collected, request deletion where applicable, and exercise available privacy choices.

Grainoxy does not sell personal information to third parties.

15. Children’s Privacy

Our website is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization where required, we will take reasonable steps to remove such information.

16. Third-Party Links

Our website may contain links to third-party websites, marketplaces, social media platforms, or external resources.

We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their respective privacy policies.

17. Social Media

We maintain official profiles on platforms such as LinkedIn, Instagram, Facebook, YouTube, WhatsApp Business, and other digital channels.

Interactions on these platforms are also subject to the privacy policies of those service providers.

18. Business Enquiries

If you submit inquiries regarding:

Export
Import
Distribution
Franchise
Dealership
White Label Manufacturing
Institutional Procurement
Investor Relations

we may retain the information provided to evaluate and respond to your request.

19. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business operations.

The revised version will always display the updated “Last Updated” date.

20. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Grainoxy Naturals Private Limited
Website: https://www.grainoxy.com
Email: info@grainoxy.com (replace if different)
Export & Business Enquiries: export@grainoxy.com (replace if different)

21. Governing Law

This Privacy Policy shall be governed by the laws of the Republic of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India, unless otherwise required by applicable law.

At Grainoxy, protecting your privacy is part of our commitment to building trust. We strive to handle your information responsibly while delivering nutritious, clean-label foods from Gaon to Global.